Solutions Engineer, Additive Manufacturing

Company

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Mission

Xometry is shaking up the custom manufacturing industry by doing in seconds what typically takes days or even weeks. Our proprietary instant quoting technology and nationwide manufacturing network have allowed us to create an on-demand manufacturing service within the $60 billion custom parts industry.

Profile

The Solutions Engineer serves as a trusted advisor to prospects and customers, leveraging technical expertise and business acumen to propose relevant solutions to real business problems. You will work in tandem with the Sales team to sell our manufacturing processes across business units and markets in North America. This role anticipates and overcomes technical objections to grow and accelerate sales opportunities and provide the right solution to our customers.

What You’ll Do

• Support the Sales team to conduct discovery meetings to uncover business and technical requirements that map to Xometry solutions.
• Consult with prospects and customers to identify appropriate applications of Xometry technology to define a business case and solution.
• Demonstrate Xometry capabilities, including the Xometry software quoting platform.
• Support internal product, sales, quoting, and engineering teams by driving feedback and content for marketing collateral through case studies.
• Support marketing efforts by serving as an industry thought leader at events and webinars.
• Support the discovery of new technologies and suppliers for continued growth in the industry.
• Prepare technical solutions for business proposals.

What We Look For

Must Haves

• 7+ years of experience in an engineering or technical field.
• Mechanically intuitive and knowledgeable about a range of manufacturing processes related to Additive Manufacturing/3D Printing, with hands-on experience with both plastic and metal 3D printing technology.
• Driven and self-motivated with the ability to manage several long-term projects with minimal oversight in a fast-paced startup environment.
• Experienced with consulting and/or part manufacturing on various Additive platforms and the unique materials to each (including MJF, SLS, FDM, SLA, DMLS, Polyjet, and DLS).
• Capable of comprehending detailed drawing and/or Statement of Work (SOW) specifications that include GD&T, material callouts, finishes, heat treatments, part orientations, and other details critical to part manufacturing.
• Basic understanding of traditional production manufacturing processes like CNC and Injection Molding to help guide customer success from prototype to final production.
• Knowledgeable with Design for Additive Manufacturing (DFAM) practices and how they apply to each Additive platform.
• Able to communicate complex technical information clearly and concisely to diverse audiences.
• Experienced with CAD software to review customer models and drawings (Solidworks preferred).
• Knowledge of basic Additive Manufacturing print preparation software (Magics, GrabCAD preferred).
• Willingness to travel up to 20%.
• Must be a citizen or legal resident of the United States, or hold a visa that allows you to work in the United States without sponsorship.
• Excellent written and verbal communication skills, including mastery in English.